FAQ

Getting started at RealPrize Casino is quick and straightforward. Simply click the 'Sign Up' button on our homepage and follow the on-screen prompts. You’ll need to provide basic information such as your name, email, and a valid U.S. address. Please note that RealPrize Casino is available to players in the United States, except for residents of Idaho, Michigan, Nevada, Washington, and potentially Montana. Once you’ve completed registration, check your email for a confirmation link—clicking it will activate your account. You can then log in, claim your welcome bonus, and start exploring our rich selection of games. If you encounter any issues during the sign-up process, our support team is available via live chat or email to ensure a seamless experience.

RealPrize Casino welcomes new players with generous bonus offers designed to maximize your playtime and rewards. Upon registration, you’ll receive a no deposit welcome bonus—either 100,000 Gold Coins and 2 Sweeps Coins or an enhanced package (such as 625,000 GC and 125 SC, plus 1,250 VIP Points), depending on current promotions. No bonus code is needed. Additionally, your first purchase unlocks even larger bundles with extra Sweeps Coins and VIP Points. Daily login bonuses, referral rewards, and exclusive social media promotions further increase your chances to win and keep the excitement going. All bonuses are subject to 1x playthrough on Sweeps Coins, making it easy to redeem your prizes. For full details, check our Bonuses and Promotions page.

No code is required to claim the no deposit bonus at RealPrize Casino. As soon as you register, the welcome bonus is credited directly to your account, giving you instant access to Gold Coins and Sweeps Coins. This means you can jump in and enjoy the fun without worrying about entering any promotional codes. Our platform frequently updates promotions, so keep an eye on your email and the promotions page for the latest offers. If you ever have questions about eligibility or bonus terms, our support team is happy to help clarify.

At RealPrize Casino, purchasing Gold Coins is completely optional—playing is always free. If you choose to make a purchase, we support secure payment methods such as Visa, MasterCard, PayPal, and Bank Transfer, all transacted in USD. Sweeps Coins, which can be won or awarded through promotions, are redeemable for cash prizes or gift cards once you meet the required minimum (typically 100 SC for cash, 45 SC for gift cards). Withdrawals are processed quickly after identity verification, and most are completed within a few business days depending on your chosen method. For step-by-step guidance, visit our Banking Information page.

Wagering requirements determine how many times you must play through your Sweeps Coin balance before redeeming for prizes. At RealPrize Casino, the process is refreshingly simple: all bonuses and Sweeps Coin winnings are subject to a low 1x playthrough. This means if you receive 125 SC, you need to wager 125 SC before requesting a redemption. There are no hidden hoops—just straightforward, player-friendly terms. Details about specific offers and their validity periods can be found in our Promotions Terms.

Absolutely. RealPrize Casino is fully optimized for mobile browsers, allowing you to enjoy the complete experience wherever you are. Whether you use an iOS or Android device, simply open your preferred browser and visit our site—no downloads required. All games, bonuses, and account features are accessible on mobile, with responsive design ensuring smooth navigation and fast load times. You can register, claim rewards, and redeem prizes straight from your smartphone or tablet, making it easy to play whenever inspiration strikes.

RealPrize Casino partners with top-tier software studios to deliver a dynamic selection of slots, table games, and specialty titles. Providers include industry leaders like NetEnt, Pragmatic Play, Relax Gaming, iSoftBet, and Evoplay. This ensures a diverse library that caters to every taste—from classic fruit slots to the latest video reels and immersive table games. New titles are added frequently, so you’ll always have something fresh to try. For a full overview and game recommendations, browse our Game Library.

Yes, RealPrize Casino operates legally across the majority of the United States as a sweepstakes casino. This unique model allows players to enjoy casino-style games with virtual currencies, Gold Coins and Sweeps Coins, instead of wagering real money. Prizes can be redeemed for cash or gift cards where permitted. The platform is unavailable in certain states (ID, MI, NV, WA, and potentially MT) due to local regulations. For more details on our licensing and legal compliance, visit our Legal Information page.

To ensure your security and comply with regulations, RealPrize Casino requires identity verification before processing withdrawals. This Know Your Customer (KYC) process typically includes uploading a government-issued photo ID, proof of address, and, in some cases, a copy of your payment method. The process is secure, straightforward, and usually completed within 24-48 hours. Your personal information is encrypted and handled with the highest standards of privacy. Prompt completion of KYC allows for faster prize redemptions and helps protect your account against fraud.

If you encounter technical difficulties, most issues can be quickly resolved by refreshing your browser, clearing your cache, or switching devices. Ensure your internet connection is stable and that you are using an up-to-date browser. If problems persist—such as games not loading or payment errors—reach out to our support team via live chat or email at support@realprize.com. Detailed troubleshooting guides and system requirements are also available in our Help Center. We’re committed to providing rapid solutions to keep your gameplay uninterrupted.

RealPrize Casino promotes responsible gaming by equipping players with practical tools and resources. You can set daily or monthly purchase limits, take cooling-off breaks, or request self-exclusion directly from your account dashboard. We also provide links to third-party support organizations for those seeking additional help. Our team is trained to recognize and assist with responsible gaming concerns. For more information on maintaining healthy play habits, visit our Responsible Gaming page.

Your security is our top priority. RealPrize Casino employs advanced SSL encryption and industry-leading security protocols to safeguard your personal and financial data. All transactions are processed through secure, PCI-compliant channels. Our systems are regularly audited to ensure ongoing protection against threats. We adhere strictly to data privacy laws, and your information is never shared with unauthorized third parties. For full details on how we keep your data secure, review our Privacy Policy.

Our dedicated support team is available via live chat and email to assist with any question or issue. Access live chat directly from any page on our site for swift, real-time help, or email us at support@realprize.com. We also offer a searchable FAQ and detailed help guides to resolve common queries instantly. Your satisfaction is our priority, and we aim to respond to all inquiries promptly so you can focus on enjoying your experience at RealPrize Casino.